IBM announced a new managed service to help IT administrators manage and
support all the personal mobile devices being used by employees.
With IBM’s Hosted Mobile Device Security Management service, IT departments
can ensure personal phones and tablets comply with corporate security policies,
protect them from malware infections, track user activity and secure connections
to the network, IBM said Nov. 11. The service would cover devices running
Apple’s iOS, Google’s Android, Research in Motion‘s BlackBerry, Nokia’s Symbian
and Microsoft’s Windows Mobile, according to IBM.
“The new service from IBM helps organizations protect their enterprise data
while allowing employees to have the flexibility needed for today’s work
environment,” said Marisa Viveros, vice president of IBM Security Services.
The growing “bring your own device” trend means IT departments are
increasingly being asked to support any device the employee wants to use to
access corporate email, documents and applications, regardless of what platform
is officially supported by the company.
“The BYOD trend creates real opportunity for employees to become more
productive, but it also carries risk unless it is managed properly,” said
Viveros.
A recent
Dell Kace survey of 750 IT managers found that 87 percent of companies have
employees using some kind of personal device accessing a corporate network. “No
single device is used dramatically more than others, meaning that IT must be
aware of a wide range of operating systems and devices that connect to their
systems,” Dell KACE researchers wrote in the report. The same survey found that
62 percent of IT administrators felt they don’t have the tools to properly
manage them all.
With more and more personal devices in the enterprise, the IT department no
longer has the power to veto what employees use to access corporate resources
and data, Stephanie Balaouras, principal analyst and research director at
Forrester Research, said at a recent IBM press event. Instead of being a
“Department of No,” and blocking devices, IT now has to be the “Department of
Yes,” and find ways to keep data secure, Balaouras said.
Related articles
- IBM Launches ‘Bring Your Own Device’ Security (informationweek.com)
- IBM has announced new cloud-based collaboration services (precisepaymentsolutions.com)
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